Tag "[24]7.ai"

AI and the Year of the Intelligent Chat Bot

By : CIOL Bureau

Customer experiences have evolved in the past few years. These experiences have been shaped by, amongst others, the way one consumes technology – constantly connected and wired to multiple devices. Technology serves to satisfy inherent need of human beings to

[24]7.ai Blends Chatbots and Humans to Dramatically Improve Intent Recognition

By : CIOL Bureau

[24]7.ai announced that [24]7 AIVA, the company’s enterprise AI-powered chatbot, has taken another step forward in furthering the company’s blended AI vision by introducing human agent assistance for faster confirmation of consumer intent. This new intent clarification capability results in

[24]7 AIVA Earns Top Spot in Opus Research’s Decision Makers’ Guide to Enterprise Intelligent Assistants Report

By : CIOL Bureau

[24]7.ai announces that its flagship product [24]7 AIVA was awarded the highest rating in the Intelligent Assistant sector report from Opus Research. The 2018 edition of Opus Research’s Decision Makers’ Guide to Enterprise Intelligent Assistants report determined [24]7 AIVA to