SYNNEX brings a hosted UC offer on Avaya IP office platform

GREENVILLE, USA: SYNNEX Corporation, a distributor of IT products and services, announced that it is making a hosted unified communications offer based on the Avaya IP office platform available through SYNNEX' CLOUDSolv marketplace.

This hosted solution gives resellers the option to move from a referral agent model to a recurring monthly service model that provides the opportunity for long-term, recurring revenue streams to the reseller.

This model maintains the relationship between end-customers and solution providers. Resellers can also opt to participate as referral agents in this unique program.

SYNNEX' cloud offer of IP Office supports customers from 25 to 2,000 users. SYNNEX' CLOUDSolv offer is available in two versions: (1) Business Communications including voicemail and (2) Full Unified Communications including mobility and desktop integration.

Both versions provide channel partners with tools that enable reseller-branded, cloud-based service delivery of Avaya's IP Office solution, customer usage tracking, and monthly voice services billing.

Richard Steranka, vice president Worldwide Partner Organization, Avaya, said: "SYNNEX' move to create this hosted solution based on the Avaya IP Office Platform gives our shared customers a unique opportunity to utilize an industry-leading solution in a complete end-to-end model with highly flexible pricing and management options. SYNNEX has invested in the resources, processes and tools to put an enterprise-class IP UC solution within easy reach of SMBs and midmarket companies."

"One of our priorities is to bring unique, but widely needed, solutions to our channel partners that sets them apart from their competition, while also giving them the opportunity to build recurring revenue streams," said Peter Larocque, President, North America Distribution, SYNNEX Corporation. "We are proud to offer our fully hosted solution based on the Avaya IP Office Platform to our SMB and midmarket resellers."

Services are currently in beta with a number of resellers, with general availability beginning in June 2014.