Symphony EYC's Click & Collect offers easy merchandise management with

PALO ALTO, USA: Symphony EYC, announced Symphony EYC Click & Collect, a comprehensive offering that provides flexible options for merchandise management across the order, fulfillment, collection and replenishment processes.

The offering encompasses Symphony EYC's previously announced Drive Solo module, new options for store order preparation and pick-up, as well as merchandise management options for both in-store and distribution center replenishment.

Symphony EYC Click & Collect includes flexible modules for store pick-up as well as the retail system components that automate and optimize online ordering, product assortment and shelf replenishment to preparing orders for customers. Symphony EYC Click & Collect helps retailers identify customer behavior and orchestrate supply chain processes with the actual demand for in-store products, which enables them to offer an even broader portfolio of products to their customers.

"The anytime, anywhere consumer now demands a range of shopping formats catering to all their needs and wants, of which Click & Collect is one. The concept has emerged to satisfy the increasing importance placed on convenience by today's time-poor shoppers," said Ellen Dixon, SVP of Global Marketing, Symphony EYC.

"Alongside savings in time, Click & Collect is growing in popularity due to the fact that it places the shopper firmly in control. Now retailers can offer the customer flexibility of shopping where they want with assurance of inventory availability linked to options for pickup, delivery or in-store product fulfillment."