Symphony Data bought over by STI

BANGALORE: STI Knowledge (STI) has acquired Symphony Data, an India-based business process outsourcing (BPO) company with offices in Hyderabad. A press release states that the acquisition is integral to STI's strategy and enables the Atlanta-based provider of BPO services, to offer healthcare administration, claims processing, customer interaction, technical help desk and other vertical industries' knowledge-based services through a blended-shore delivery model.

By combining forces with Symphony Data, STI can offer on-site, off-site (on-shore) and now, off-shore BPO services, providing more delivery options to accommodate all customer needs and budgets.






"This acquisition is a key strategic initiative for STI Knowledge," said Satish Sanan, STI executive chairman, president and chief executive officer. "We are focused on improving our customers' business performance and profitability. Offering an off-shore option is a significant step in delivering on that vision, and helps us proactively meet demand for quality BPO services for the benefit of our growing client base in this increasingly important market space."





Symphony Data is a provider of healthcare administrative and BPO services with a particular expertise in the provider, payor and insurance industries.