Symphony brings out Apps Managed Svcs

INDIA: Symphony Service Corp. today announced the launch of its Application Managed Services (AMS), an integrated solution spanning the entire software application ecosystem. By reducing the cost and complexity of maintaining enterprise applications and improving margins through a global delivery model, Symphony Services’ AMS solution will enable clients to recapture control of end-customer relationships, it claims in a press release. 

“With increasing demand to outsource application managed services to experts who specialize in economically managing complex application environments, clients today seek domain expertise, a deep understanding of the entire application ecosystem, and an alignment with business goals,” said Dr. Jerry Smith, CTO at Symphony Services. “Our new AMS solution further strengthens our commitment to deliver outcome certainty-based engineering solutions for clients that help them gain optimal performance and drive better margins.”

"Built on the company’s Engineering Outcome Certainty model, Symphony Services’ AMS solution supports companies’ increasing need for choice, value and outcome predictability. With AMS, clients can achieve optimal performance across application and infrastructure stacks, often achieving a reduction in total cost of ownership by over 40 per cent, decrease in incident count by 20 per cent, improvement of application performance by 25 per cent, and measurably better utilization of application features. "

Symphony Services’ AMS solution supports the entire application ecosystem, including System Management and Support, Infrastructure Management, Application Maintenance and User and Production Support. Delivering on all components of a comprehensive AMS solution, Symphony Services leverages best practices across product knowledge, process methodology and shared services, optimized offshore-onsite model and deep experience from applications to support infrastructure.