Siobhan Kennedy
NEW YORK: Network computer maker Sun Microsystems Inc. and
business-to-business software firm i2 Technologies Inc. on Wednesday announced a
multimillion dollar alliance to integrate i2's customer facing software on Sun's
hardware platforms.
The companies said they would work together to develop, market and co-sell
i2's existing customer-relationship management software - which helps businesses
better manage their relationships with customers - on Sun's Web application
platform, software which runs applications over the Web.
They said the combined offering, which will be developed in tandem with
iPlanet, a venture of Sun and AOL Time Warner Inc.'s Netscape, would be
available later this year. According to the vice president of business
development and strategy for i2's CRM business unit, Bill Bowers, the move is
part of i2's new focus on front office, customer-facing software and away from
business-to-business online exchanges.
"In 2000 we focused on public marketplaces, but in 2001 we feel that,
due to economic conditions, while it's still important to have those
applications, we have to be able to differentiate ourselves further," Bower
said. "Therefore we're coming out with a CRM solution will that will help
us do that."
i2, the NO. 1 maker of software that helps businesses share their inventory
and purchasing data with suppliers over the Web, was quick to jump on the B-to-B
exchange bandwagon last year, when companies like Commerce One Inc. and Ariba
Inc. were seeing their share price go through the roof.
But B-t-B exchanges, which promised to save companies millions by connecting
them with their buyers and suppliers over the Web, did not take off as quickly
as expected and companies like i2, Commerce One and Ariba, have seen their share
price plummet as a result.
Other partners to follow
Bowers, in New York City for i2's eDay analyst conference which kicks off
Wednesday, said the deal with Sun marked the first time i2 agreed to integrate
its applications with another company's Web application server.
"Traditionally our CRM solutions used our own application server,"
he said. But he stressed this was not an exclusive deal with Sun and iPlanet and
said that i2 would also seek other application server partners, most notably
with Sun's rival International Business Machines Corp.
Bowers said there were no plans to work with BEA Systems Inc., the other
leading application server company. As well as working to integrate its CRM
software on Sun's hardware, Bowers said i2 would also work to integrate its
software with Netscape's customer billing software.
Although i2 and Sun's prepared statement alluded to new, jointly developed
products down the road, Bowers said there were no plans at present. "We are
evaluating new products together, but at this point we have identified no
specific areas," he said. By midday, shares of i2 were off 31 cents, or
1.38 per cent, at $22.05, in brisk trading on the Nasdaq. Sun shares were down
40 cents, or about 2 per cent, at $19.46.
(C) Reuters Limited 2001.