Subex expands Managed Services offering

MUMBAI, INDIA: Subex Limited, a provider of Operations and Business Support Systems (OSS/BSS), announced on Tuesday the launch of its Managed Services (MS) Center of Excellence (CoE).

The CoE will be responsible for delivering a wide range of Managed Services offerings covering the entire spectrum of its OSS/BSS solutions portfolio, said a press release.

Subex said this service package offering will enable communication service providers (CSPs) to focus on their ‘core’ business functions while mission-critical operational functions are managed by Subex.

The company’s 50 MS implementations across 24 customers around the world process more than 20 billion call data records, with applications running on more than 100 servers in a month, the release added.

The CoE is expected to leverage Subex’s global spread in delivering best-shore and offshore services, and help consolidate the company’s existing experience and expertise across all its global locations.

 “Many of our customers have reached out to us in recent times echoing these sentiments. This strong need for Managed Services coupled with our long-standing expertise in MS prompted us to launch the Center of Excellence for Managed Services,” said Subash Menon, founder chairman, managing director and CEO of Subex Ltd.

He said the offering aims to add strategic and tactical value to a communication service provider’s operations and enable it to provide better customer experience, achieve competitive advantage while also enhancing their operational efficiency and profitability.