Subex bags ROC managed services deal from Econet

BANGALORE, INDIA: Subex Ltd, a provider of operations and business support systems (OSS/BSS) for communications service providers (CSPs), on Tuesday announced that it has been awarded a Managed Services contract from Econet for Subex's ROC Fraud Management and Revenue Assurance solution.

The solutions cover Econet’s complete customer organization, and is designed to detect potential revenue loss and to assist an operator with its investigation, diagnosis and recovery of these revenues,

said a press release.

The company claimed that it provides automated correction capabilities to improve bottom-line results and provide a quick return-on-investment.

The ROC Fraud Management solution supports end-to-end fraud management, from initial information gathering and detection through case closure. The solution is built to help CSPs move towards fraud prevention by eliminating known frauds, reducing free run time, augmenting internal controls and through continuous fraud management process improvement.

The solution ensures a rapid return on investment (ROI) by off­ering the strongest fraud management capabilities, increasing compliance, reducing risk, and providing economies of scope.

Econet Wireless is a diversified telecommunications group which offers products and services in mobile and fixed telephony services, Internet and satellite.

Worldstream Systems & Services is part of the Econet Group and is responsible for the selection, implementation and ongoing management & support of large IT systems for the Group and is the partner with Subex on this project.

Anthony John Carter, the CEO, Worldstream Systems & Services at Econet, said, “We are pleased with the successful implementation of Subex’s ROC for Fraud Management and Revenue Assurance. We chose Subex because of their great track record with business optimization, their experience on centralized implementations within Africa and their ability to not only deal with our organization at a central level but also reach out to the company at a local level.”

“Africa is a growing telecom market and the operator needed a fraud and revenue assurance solution that could help them achieve competitive advantage in their market,” said Sudeesh Yezhuvath, COO at Subex.

“As a key part of our Business Optimization portfolio, we are happy that our acclaimed and unique platform, ROC for Revenue Assurance and Fraud Management, has exceeded the customer’s expectation and we are now providing Managed Services to the operator to help optimise their business and improve customer experience,” he added.