Storebrand invests in digital forces for efficiencies

PUNE, INDIA: Cognizant announced being selected by the Storebrand Group, a player in the Nordic markets for pensions, insurance, banking and asset management, to improve operational efficiencies, enhance customer experience, and drive digital transformation.

Under the multi-year agreement, Cognizant says it will bring together its extensive insurance, technology, consulting, business process, and digital transformation expertise to help Storebrand implement its business strategy, automate and modernize existing IT systems, re-engineer business processes across the customer life-cycle, and develop digital platforms with advanced analytics capabilities. Cognizant will also enable Storebrand to move to a Business Process-as-a-Service (BPaaS) model by integrating technology, operations and underlying IT infrastructure, thereby delivering a seamless omni-channel experience.

Heidi Skaaret, Executive Vice President and COO, Storebrand Group, said: “By embarking on this strategic journey with one of the world’s leading business and technology transformation companies, we believe we will be able to respond more effectively to changing market dynamics and customer behavior.”

Kaushik Sarkar, Vice President and Head of Nordics at Cognizant, said: “We are pleased to help Storebrand run better by driving operational efficiencies through shared operations and platforms and run different by digitally transforming its customer value chain.”

As part of the engagement, Cognizant has expanded its delivery and operations footprint in Europe by adding a center in Vilnius, Lithuania, with Storebrand as the anchor customer.