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Follow UsSAN ANTONIO: Rackspace, a provider in hosting and cloud computing, today announced partnership with Spiceworks to allow small and medium businesses (SMBs) to manage their Rackspace email hosting services through the free Spiceworks social IT management application.
The integrated systems simplify the jobs of SMB IT professionals by allowing them to monitor and administrate Rackspace cloud email services within the Spiceworks IT management interface, rather than launching a separate portal, said a press release.
The relationship with Spiceworks would allow Rackspace to extend the functionality and reach of its hosted email services, including Rackspace Email, Microsoft Exchange or a hybrid of both, through the use of Rackspace's APIs that are available to customers and partners interested in integrating with the Rackspace cloud email platform. For Spiceworks, the integration is part of an ongoing effort to provide SMB IT professionals free management capabilities for their on-premise, cloud-based and hybrid IT infrastructures.
"Managing IT today means more than just taking care of the computers and software within the four walls of your company. Already, over 25 percent of SMBs rely on one or more cloud-based services to keep their organizations running, and that number keeps growing. " said Scott Abel, co-founder and CEO of Spiceworks.
He further said that by working with Rackspace, they are simplifying the jobs of IT professionals by giving the ability to manage both on-premise technologies and cloud-based services through a single integrated IT management application.
The cloud email services features include:
Email Usage: shows the current status of a company's Rackspace cloud email services, including the top 5 email users in the organization, the status of available licenses vs. used licenses, and the number of Blackberry and Active Sync accounts.
Account Management: provides users with a full list of the domains they manage with Rackspace, including the total number of mailboxes per domain. In addition, resellers can access information on the customer mailbox accounts they manage with Rackspace.
Email Account Monitors: provides alerts when an individual mailbox nears its capacity limit. For example, when free space is below 5 percent or when it's less than 50MB.
Community: Rackspace cloud email users will have the opportunity to collaborate within the Spiceworks social IT management application and community of 950,000 IT professionals who currently use Spiceworks to manage over 31 million email accounts.