SMEs cut on hardware spend, turn to Web

LONDON, UK: According to the latest report from business Internet provider Easynet Connect, Britain’s small and medium size businesses (SMBs) would cut investment in IT hardware, software and support before they would consider reducing the quality of their internet connection.

Of the 255 SMEs surveyed by Easynet Connect, if forced to cut costs in the recession, 62 percent would cut investment in IT hardware, 35 percent on IT support and 28 percent  on software licences. Reflecting Easynet Connect’s previous findings that SMEs consider the Internet as a crucial tool in helping them through the recession, only 8 percent would consider reducing the quality of their Internet connection.

The survey also found that just 9 percent of businesses would be prepared to reduce back-up and redundancy services, further reflecting their reliance on the Internet. Despite being a relatively new technology, 17 percent of businesses would look to software-as-a-service (SaaS) or cloud computing applications to help save money. Interestingly, younger respondents (particularly in the 16-24 age group) are more likely to swap traditional on-premise software packages for SaaS solutions.

Chris Stening, managing director of Easynet Connect said of the research: “These findings reflect the broader trend of IT moving from a software/hardware-based model to increasingly being delivered as a service. As a result, businesses are placing less value on their physical IT assets, and more value on IT services such as the Internet and SaaS.”

“The Internet is the vehicle from which these emerging IT services are delivered to businesses. With this in mind, the fact that only 8 percent of businesses would reduce the quality of their Internet comes as no surprise. The statistic should however serve as a message to all involved in the UK’s Internet industry – whether ISPs, policymakers, regulators or hardware manufacturers – to deliver the very best broadband infrastructure so that UK businesses can fully leverage the benefits of this trend.”

Richard Thurston, analyst at Analysys Mason, said: “The Internet, and the way its benefits are leveraged, is a critical enabling factor for businesses during the recession. Far from being discretionary, the need for fast, reliable broadband connectivity continues to grow.

The Internet has enabled businesses of all sizes to become more productive as well as save costs. These benefits have been amplified by the use f new tools brought about by advances in cloud computing and SaaS. While many of these services are well established among corporates, the costs of delivering them via the Web has fallen significantly, bringing them within the reach of much smaller organisations.”