Advertisment

Small Business Get Smart in PC Mangement

author-image
CIOL Bureau
Updated On
New Update

BANGALORE, INDIA: As a small business trying to manage your own technology, you likely have had days when you are battling the forces of evil: hardware repairs, crashed operating systems, and data loss.  Managing all this plus running the business, keeping the books, planning marketing campaigns, and dealing with HR is enough to send you over the edge — and send your margin over the edge as well.

One way small businesses are getting smart is by working with IT consultants and managed service providers who use remote monitoring tools to watch over your PCs.  Rather than hiring a single person in house who has a limited skill set, IT consultants and MSPs give you more people with a wider skill set, who actually cost you less money that a full-time equivalent.  In addition, MSPs work 24×7 and can access your system anytime — not just Monday — Friday, 9-5.

Advertisment

Also read: Google's free business photos facility for SMEs

With remote management capabilities, a technician can run antivirus on one system, diagnose a second, and reload an OS on a third at the same time.  They not only get more work done more quickly, they can also manage multiple PCs per technician, which saves you time and money.

PCs with remote management capabilities allow your service provider to monitor, manage, and repair a wide range of problems remotely.  This greatly reduces maintenance and management costs, and increases your staff productivity. 

Advertisment

In addition, PCs with remote management capabilities mean you’re back to work much faster.  This matters both from a productivity standpoint and a cost standpoint. As Matt Freeman continues, “The fact that we can repair problems faster with vPro is a significant selling point for our customers. We do a cost-benefit analysis for each proposal, and where it makes sense we’ll monetize the time they save through less downtime. A lawyer, for example, may bill at $200 per hour, so it can add up.”

Perhaps the best part of these remote monitoring tools is the ability to push out security patches at night — even if a PC is not left on. 

Source: www.smbblog.blogspot.in