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Skillsoft and IBM reveal new capabilities for Big Data in enterprise learning

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Soma Tah
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BANGALORE, INDIA: Skillsoft revealed new capabilities as part of its multi-phase joint development effort with IBM that leverage the power of big data in enterprise learning. The current phase of the program has produced algorithms to predict optimal engagement times, a content recommendation engine and a visualization framework to provide the foundation of a next-generation adaptive learning solution.

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Skillsoft partnered with IBM, a leader in big data technology, to mine its rich customer base's usage data and co-invent new customer experience analytics which are expected to make their way into the Skillsoft offerings.

"We are excited by the early capabilities we are developing with IBM," said John Ambrose, senior VP, Strategy, Corporate Development and Emerging Business, Skillsoft. "We're building a powerful new big data engine that will enable us to optimize learning experiences and uncover new learning patterns that can be applied immediately so that the system is continually improving. This is the perfect application of big data - harness it and apply it to improve individual and organizational performance."

The key components of the joint Skillsoft/IBM effort unveiled include:

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· Engagement engine - mine usage patterns to understand users' evolving interaction preferences in order to identify optimal times and channels to engage with users

· Recommendations engine - create personalized learning recommendations leveraging user-content interactions, content ontologies and temporal consumption patterns

· Visualization techniques - to provide visual context for the recommendations to explain to the user why certain personalized content recommendations are being made along three different dimensions: people similar to the user liked this content, content similar to content the user liked, and popular content

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With these assets in place, companies will be enabled to increase training utilization and completion rates through targeted learning and improved engagement, proving the investment value in a learning program.

This big data-driven solution will facilitate higher engagement and better outcomes for individual learners through a customized, seamless program that melds their preferences with the successful experiences of users with similar learning objectives.

Enterprises will benefit by providing employees with an adaptive learning system that grows smarter and more powerful with each interaction, allowing them to develop and manage talent more effectively.