Rahul Gupta
NEW DELHI: Siemens Information Systems Ltd. (SISL) is all set to launch its
latest billing solutions. These new solutions are pre- paid solution for GSM and
wireline services 'SMARTNode', post- paid solution for Wireline Services 'WIBS'
and the new version of its existing convergent mediation device 'cFulcrum'. The
company will launch these products globally in January next year.
SISL Telecom chief manager, projects, PK Pant, said, " We already had
range of billing solutions and most of the telecom operators are using them
worldwide, but these new solutions will definitely take us a step further as
these are the most advanced billing solutions available right now."
The company will launch these solutions in Brazil, Latin America and South
Africa in the first phase. It has not yet disclosed the rates of these products
but the company itself will do implementation of these software.
SMARTNode is a pre- paid solution that can be implemented with little change in
the existing network of the service provider. Besides the regular features of a
pre-paid solution, it offers the advantage of real time call monitoring which
makes exposure virtually impossible. It will be available in two variants that
include Account based solution and Card based solution.
An Account based pre- paid system subscriber can buy a SIM card and start making
calls instantly. The system keeps track of the reducing account balance. To
recharge the account, the subscriber vouchers over an Interactive Voice Response
System or Customer Care. A subscriber can register multiple vouchers if he so
wishes while a Card based pre- paid system subscriber buys a pre- paid card and
calls a common access number for validation. On successful validation, the
system prompts the subscriber to enter the destination number to which the call
has to be made. Once the amount on the card gets expired the card becomes non-
functional.
WIBS works in a multi-switch environment with quick and efficient billing
systems. It allows for web- based customer registration, inquiries and
complaints tracking. It also manages information about laid- off network,
switches, exchanges, number inventory, tariffs and rates, traffic types,
discounts, payment terms and conditions, specific tax - structures, state law,
currencies and countries.
The company is also launching the version of its mediation device Fulcrum, named
Fulcrum 3.0 or cFulcrum. This convergent mediation software solution mediates
data from the network devices to the IT systems of the operator. It has a
capability to interface with the process data from a variety of network
elements. The software has a user-definable workflow, where the user can define
the network elements, processing functions and output billing formats that the
mediation flow shall use. The software's 'Flexible Report Generator' provides
customized reports. It also contains in- built standard sets of MIS reports.
The company has already deployed its billing solutions software worldwide.
Prominent among them are GSM administration and billing system 'GABS', pre- paid
solution for mobile services 'SMARTPay', existing mediation software 'Fulcrum',
convergent solution for call centers ' CallConnect' and a call handling system 'Telemaster'.
In India some of major telecom operators are using its software, which include
Reliance, Bharti etc.