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SEEinfobiz and WNS turn partners

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CIOL Bureau
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MUMBAI, INDIA: WNS (Holdings) Limited (announced its partnership with SEEinfobiz, a global software technology consulting and outsourcing services firm, to further strengthen its capabilities in customized e-fulfillment-based Order-to-Cash (O2C) solutions.

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This partnership, as per the press statement, claims to enable WNS to provide multi-lingual and multi-format, e-fulfillment-based F&A solutions to its clients globally, spread across various industry verticals. The web-based service is said to allow WNS to create a highly scalable and platform-independent solution, which will favorably position WNS in the O2C space.

“We are delighted to have established this partnership with SEEinfobiz. The e-fulfillment-based solution will ensure a much more accurate, and seamless delivery of O2C solutions to our clients and end-customers; it will also help WNS to deliver at a higher level of the value chain, by driving operational excellence and enhance our F&A capabilities,” said Keshav R. Murugesh, Group CEO, WNS. “With this partnership, we intend to create a dynamic end-to-end web-based F&A solution to enrich the customer experience, and broaden our service offerings to both existing and prospective customers,” he added.

“We are pleased to partner with WNS. Our best-in-the-industry technology solutions and consulting-led outsourcing services will provide tremendous value to WNS’s customers globally. We see this partnership as a long-term symbiotic relationship, enhancing the growth of both WNS and SEEinfobiz,” said Nisha Sidhwani, CEO, SEEinfobiz.

SEEinfobiz will provide WNS with technology-led consulting and software solutions to help manage end-to-end customer communication, and a web-based real-time self-service module, that will enable customers to access information though the Web, WAP, kiosks and mobile or hand-held devices.