Satyam to make Malaysia its largest s/w hub abroad

HYDERABAD, INDIA: Satyam Computer Services Ltd, has announced that its 500-seat Global Solutions Center (GSC) here is fully operational. It is the first phase of the rollout of Satyam’s Global Delivery Campus in Malaysia.

Inaugurated by Malaysia’s Second Minister of Finance, YB Senator Tan Sri Nor Mohamed Yakcop, Deputy Minister of Science, Technology, and Innovation, YB Dato’ Kong Cho Ha, and Satyam Founder and Chairman  B Ramalinga Raju, the facility will become Satyam’s largest outside India. The GSC is already staffed by 300 (mostly Malaysian) IT engineers, who support Satyam’s ASEAN, Middle Eastern, and American customers.

Satyam’s progress with its GSC accelerates consolidation of its Global Delivery Model 2.0, an integral part of the company’s strategy to provide a distributed delivery capability for global customers. The GDM 2.0 calls for components of large-scale projects to be completed wherever it makes the most business sense, rather than having an entire program take place in a single facility. The approach delivers significant cycle time and cost reductions, in addition to quality enhancements.

The Malaysia campus also reflects the organization’s commitment to creating an alternative workforce, multi-country model, and a global delivery approach offering optimal, customized business solutions to its global customer base.

The inauguration was attended by numerous Malaysian dignitaries, including Dato’ Badlisham Ghazali, the chief executive officer of Multimedia Development Corporation (MDeC), the custodian of Malaysia’s ICT development; and Sanjay Panda, Counselor (Economic) from the Indian High Commission in Malaysia. Several senior executives from Satyam, including Virender Aggarwal, director and senior vice president of Asia Pacific, Middle East, India and Africa, also attended.

The facility will be integrated with other Satyam GSCs across the globe, and serve as a major software development center, creating predictable solutions that customers can bring to market more quickly via Satyam’s low-risk global delivery model. It is expected to create more than 500 jobs for Malaysian graduates over the next 12 months. It also complements a 100-seat development center Satyam, in Kuala Lumpur. That facility, which was established in 2003, serves as a nearshore hub for ASEAN customers.

“We are extremely pleased to have our newest GSC become fully operational. We consider this facility to be a significant part of Satyam’s commitment to multi-dimensional investments in Malaysia, an excellent alternative to India for solution development,” said Raju. “We find the country attractive because of its advanced infrastructure, rich ICT talent pool, competitive cost environment, and favorable business climate. We look forward to strengthening our relationship with the Malaysian government and the professionals in this country. At the same time, we are proud to play a role in the country’s ICT success.”