Satyam Online is planning to introduce an online
payment gateway within the next couple of months. Presently, for all
credit card transactions, manual checking is done. With the new facility,
an automatic monitoring of the credit card number and name can be
accomplished. "We do not undertake a cash-on-delivery system, because
it is not very reliable, so all Satyam Online transactions are credit
card-based," said Satyam Infoway Vice President Online Services Padma
Chandrasekaran.
Another feature to be introduced in the next few months is the `Build
your own store' facility, wherein, merchants can register online. The
company has introduced Microwave Popcorn. Books, CDs, audio cassettes,
Microsoft's Office 2000 software and Satyam Online Internet account are
some of the products available in the site.
SatyamOnline was also the first to introduce the Impression based
delivery system for online advertising, where the advertiser pays
according to the number of impressions of his advertisement that is served
up. This facility enables him to keep track of user sessions, which is the
number of users who have viewed the particular page, page views, which
measures the number of pages the user views and clickthroughs, which
calculates the number of times a particular ad is clicked on.
SatyamOnline's user sessions total up to 1.5 million/month and it's page
views 12.5 million/month, according to Ms. Chandrasekaran.
SatyamOnline's future plans include introducing online airline
reservations. Tie-ups with cable operators to provide Net through cable.
"We are conducting trials in Hyderabad currently- it should be
finalized in a few months," said Ms. Chandrasekaran.