SAS launches warranty analysis solution

SAS India, provider of business intelligence solutions in India, has announced the launch of the SAS Warranty Analysis Solution for the Indian automotive and manufacturing industries.
Currently, Indian manufacturing and automotive industries have just emerged from the shadows of recession.

A key reason for this growth has been the impetus given by these industries to cut and manage costs. In line with this, the key focus area, amongst others, is to reduce warranty costs that according to the company typically comprises of three percent —eight percent of the total revenues.

According to the company release, the SAS Warranty Analysis Solution allows an organization to identify questionable warranty claims to detect fraudulent activity, detect emerging issues before they become critical, rapidly determine root causes to facilitate allocation of resources and forecast warranty costs to protect against financial risk.

It collects and manages the data from disparate sources and organizes it for process modelling, data mining and detailed data analysis. Web-based interfaces allow data examination, drilling down on details, and distribution of results to the right people at the right time, and collaboration across the supply chain.

Elaborating further on benefits that Indian companies can achieve via SAS Warranty Analysis solution, SAS India Pvt Ltd MD & CEO Vivek Gokarn said, "The SAS Warranty Analysis Solution will enable Indian companies to identify top warranty issues and, more importantly, emerging warranty issues. It will enable comparisons of warranty claims experienced geographically across different product categories.

Finally, it will enable prediction of future warranty liabilities in terms of claim numbers and associated warranty costs for a part or labor operation, learn about the root cause of the defect and arrive at recourse for the same.

In a nutshell, it will enable companies to proactively plan, analyze, measure and reduce warranty costs by up to 20 percent — 30 percent."

(CNS)