Salesforce.com offers CRM in mobile

BANGALORE, INDIA: Salesforce.com, a provider in enterprise cloud computing, today announced the launch of Mobile Lite, a new free mobile offering that provides customers with instant access anywhere to Salesforce CRM. Mobile Lite is now available for iPhone, BlackBerry, smartphones and Windows Mobile devices.

The announcement was made today at Salesforce.com 's Cloudforce London event. Mobile Lite now offers Salesforce.com customers basic access to some of the most common Salesforce CRM features and an easy way to get started with the productivity and efficiency of cloud computing on mobile devices, said a press release.

Mobile Lite is a new offering from Salesforce.com that enables users to access the sales cloud and service cloud from their mobile devices.

The Mobile Lite service allows end users to log calls and emails, update activities and tasks as well as view account and contact details, leads, opportunities, cases, solutions, assets, and dashboards, all from their mobile device, added the release.

"We want even more customers to experience the success possible with mobile access to our cloud," said Marc Benioff, chairman and CEO, Salesforce.com.

He added that they need their customers to take the cloud with them, wherever they go. By delivering mobile access to our cloud, for free, they are accelerating adoption of the cloud and delivering value to customers in times when they need it the most.

Mobile Lite is free and is now available for Salesforce CRM professional edition, enterprise edition and unlimited edition customers.

Professional edition and enterprise edition customers can upgrade to the full mobile version of Salesforce CRM for an additional $50 per user per month, said the release.