Sage CRM integrates social, collaboration and mobile tools

CALIFORNIA, USA: Sage North America today announced the release of Sage CRM R1 2013, adding a range of adaptable social, collaboration and mobile tools to its cloud-based CRM solution.

The latest update is designed to help businesses work smarter, faster and more collaboratively.

It features Sage CRM Builder, which extends the functionality of Sage CRM through creation of personalized modules with endless flexibility to suit individual business requirements. This simple drag and drop tool can be used to manage any area of the business from events to projects, to properties, equipment, tradeshows, consultants and more.

The enhanced mobile suite includes Sage CRM Sales Lite for iPhone and Sage CRM Sales Tracker for Windows 8.

These apps provide mobile sales teams with real-time data to help them manage their business relationships and access their key opportunities, appointments and tasks. Additionally, sales teams can map appointments and track key customer communications with native iPhone integration.

The Social CRM suite adds Facebook to its current social capabilities, allowing businesses to gain customer insights by providing them with a more comprehensive view of customer and prospect profiles.

Sage CRM R1 2013 also enables business collaboration across teams with new social-style features powered by Yammer. It provides smarter reporting with functional, secure, customized reports that are quickly populated with the latest CRM information.

Over 14,000 small to mid-sized businesses across the globe use Sage CRM every day to accelerate sales, drive business productivity and make every customer interaction count.