Safexpress set to save 15 pc op costs

CIOL Bureau
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MUMBAI: IBM has announced that it will provide Safexpress Private Limited (Safexpress), India’s largest Supply Chain & Logistics company, Data Center Optimization and End User Management services to over 500 Safexpress “points of presence” across India as part of a five year IT Infrastructure Management Services deal.


Safexpress services 562 destinations all over India with over 3,500 GPS-enabled vehicles, providing express distribution, third party logistics (3PL) services and supply chain consulting.

IBM will provide remote monitoring and management for Safexpress’ Data Center through its Global Management Center in Bangalore, which is integrated with NOC-i suite of tools. These tools would be extended to Safexpress end-users to help streamline daily reporting and resolution, reduce turn-around time and assure continuity of services with minimal service disruption or outages.

IBM’s solution of remote data centre management will also result in saving operational expenditure, required for setting up a dedicated on-site Data Center management model, and save 15 per cent in operational costs in the first year for Safexpress.

Commenting on the agreement, Pawan Jain, CMD, Safexpress said, “Information Technology plays a vital role in the Supply Chain & Logistics business. We have been the pioneers in IT adoption in our industry, and at this juncture when our business growth is so high, we needed the expertise of a partner like IBM to help us manage our IT operations more efficiently. This partnership with IBM will definitely help us enhance our operational efficiencies.” 

The deal was signed in September 2009