RIPL launches contact center solutions for real estate sector

NEW DELHI, INDIA: RIPL( Rudrabhishek Infosystem Pvt. Ltd ), the IT Solution provider for Real Estate Sector has launched Smart CCS (Contact Center Services) solutions for Real Estate Companies.  RIPL is one of the subsidiaries of leading real estate firm REPL.

The newly launched CCS Solution from RIPL is specially designed keeping in mind Customer Satisfaction. Real Estate Sector involves huge amount of money transactions and this in turn requires aggressive client servicing in order to maintain the trust among the loyal customers.

To ensure this, the Centralized Contact Call Services Software would cater to all the unattended/missed calls from client side, henceforth providing effective client support from the organization side. RIPL's customer service professionals work as an extension of any organization's real estate operation, assisting customers with their concerns and providing them the information they're looking for.

The USP of this innovative service is that one can personalize the way the calls are answered and how different situations are handled. Thereby, making it more effective and productive in terms of customer dealings and queries.

Soumya Das, director, RIPL said, "Technology is perhaps the driving force to all the successful ventures. Today massive infrastructures and buildings are now easily operated through advanced software and technologies, thereby providing the best just in times services to the clients. With this aim in mind the team at RIPL has come up with this Smart Conatct Center Services for real estate ventures, thus, making their businesses more effective and advanced, henceforth enhancing their productivity growth."