RF Technologies releases enhancements to help alert wireless panic button solution

BROOKFIELD, USA: RF Technologies, a leading provider of RFID and RTLS safety and security solutions, has released version 2.1 of its Help Alert Wireless Staff Duress Solution, which provides priority-based alerts, universal device access through HTML5, and a simple desktop application.

Help Alert uses discreet mobile panic buttons, or pendants, as a proactive, cost-effective solution to protect staff, patients, teachers, students and guests. When pressed, pendants broadcast a silent alarm that can be configured to alert security teams, first responders, or local police through a computer or mobile device.

"The increased need for safety in places like schools, hospitals and hotels means facilities are looking for a simple, yet multi-functional duress solution. Help Alert is as easy to use as it always has been, now with more features that help get a fast response when it's needed most," said Bill Bulzoni, VP of business development, PinPoint.

Instead of having a system that only summons onsite support or calls the police, both types of duress calls can be made from one button on the Help Alert pendant with the multi-mode feature. Pressing the button once will generate a normal alarm. If the button is pressed and held, or pressed multiple times within a short period, a priority alarm is generated.

"Many facilities regularly experience safety and security challenges that don't require external police intervention. But, the option has to be available when it's needed. The multi-mode feature enables a user to call for assistance from local responders, or generate a priority alarm in a worst-case scenario that can also dial 911," Bulzoni said.

An LED on the face of the pendant is red when in alarm and will turn green once the alarm has been acknowledged, letting the user know that help is on the way. An alarm can also be escalated to a priority level, and the LED will display multiple colors at once so the user knows the alarm was successfully escalated.