Rakuten opens new development and operations center

BANGALORE, INDIA: Rakuten Inc., one of the world's leading internet service companies, today announced the opening of its new Rakuten India Development and Operations Center (RIDOC) in collaboration with PROLIM Global Corporation, one of the fastest growing private IT consulting services companies in USA with operations in India.

In addition to its primary role as a global development center, the RIDOC will also supplement Rakuten's knowledge-base and staffing retention.

For Rakuten, the talent and expertise of both its full-time and partner staff are an invaluable resource. However, while the company retains the knowledge and expertise of its full-time personnel, it is more challenging to achieve this with partner staff, who are often only involved on a project-by-project basis.

The RIDOC will play an important role in addressing this issue by supplementing the India development operations with a Build-Operate-Transfer framework, which will help retain personnel, increase the knowledge-base and give partner staff more opportunities to support other Rakuten Group companies and projects around the world. The opening of the RIDOC follows the establishment of Rakuten's development centers in China (Beijing), the U.S. (San Francisco) and Singapore.

Rakuten, Inc. managing executive officer and Director of Development, Hiroaki Yasutake commented, "I am very pleased to announce the opening of the RIDOC. By developing resources at the RIDOC that will be used throughout the Rakuten Group, we will have the opportunity to develop best practices, standardize processes and procedures, improve the efficiency of our operations worldwide and build a truly global team."

The RIDOC is currently focused on infrastructure operations processes and resources, however work has begun on developing talent in infrastructure automation, software development and quality assurance. In the future, the RIDOC will expand into other areas complementary to Rakuten's global business, so that it can serve the strategic growth of Rakuten as it aims to become the world's largest Internet services company.

The RIDOC is located in the World Trade Center in Bangalore, which is known as the Silicon Valley of India and is the home to a large number of multinational IT companies, putting it in the ideal location of the hub of IT in India.