Railway Budget: Solution for IRCTC website problem proposed

NEW DELHI, INDIA: Indian Railways will introduce by the end of this year a "next generation" e-ticketing system that will improve the speed of online ticket booking, Railway Minister Pawan Kumar Bansal said Tuesday.

The new system will have the capacity to book 7,200 tickets a minute as against the current capacity of 2,000, Bansal said while presenting the railway budget in the Lok Sabha.

Several passengers have complained about the IRCTC website. ''Disgusting & utterly disturbing... This site has all qualifiers to spoil your day & travel plans !!! This has been highlighted so many times by so many people but nobody cares !! Ironically, the agents can get your wait-listed tickets confirmed so easily against the "Extra" that you shell out painfully... This is pathetic!!'' says a CIOL viewer.

''I suggested several times, why IRCTC not upgrading their IT facility and apply new technology available or take help from Google,Amazon...etc or privatize. I think decentralizing and adopting cloud technology will solve present UN available service and scalability and availability issues,'' suggests a CIOL viewer.

However, Bansal pointed out that congestion at the IRCTC web site caused a lot of problem for passengers. "The next generation ticketing system will significantly improve the situation," he added.

(With inputs from IANS)