QSupport ties up with Future Computing Solutions

NEW DELHI: QSupport Technologies, end-to-end technical support solution

provider, has announced a strategic partnership with US-based Future Computing

Solutions Inc. (FCSI), an e-Business and IT Solutions company. Through this

partnership, QSupport will market its technical support solutions to FCSI's

extensive network of companies, ranging from health-care, education, finance,

and service industries, to federal, state, and local government agencies/

offices across North America.

QSupport will offer various services like shrink-wrapped applications

support, end user support, infrastructure support, network and server monitoring

services. These services will enable FCSI to provide a complete range of total

IT solutions, helping businesses utilize the latest technologies to maximum

benefit. The support will be delivered through QSupport's 24x7 service using

multiple mechanisms including voice, chat and email. QSupport's Help Desk and

Tech Support solutions will be branded by FCSI under its "HelpNet"

umbrella.

"Future Computing Solutions is our North American partner with a

nationwide presence. We hope to leverage the extremely strong relationships that

they have with Fortune 1000 organizations. We believe QSupport will be able to

add tremendous worth to FCSI's suite of IT solutions, enhancing the value

proposition that FCSI offers its customers," said QSupport CEO Viju Thomas.

Technologies.