Peninsula Land deploys Drishti's solution

GURGAON, INDIA: Real estate developer, Peninsula Land Limited — part of Ashok Piramal Group— on Monday said it has selected Drishti-Soft Solutions as its technology partner to implement its Customer Interactions Management solution, Ameyo

Ameyo will enhance Peninsula Land's customer experience as well as their customer reach program and can easily integrate with the Microsoft Dynamics CRM in order to provide a unified IT system for their employees, said a press release.

As Kailash Kamal, IT head of Peninsula Land elaborates, “We were looking for a dynamic and robust technology platform that could help us achieve higher quality of customer interaction management. The other key requirement included solution's capability to integrate with third party application.”

He added that Ameyo enabled the company to improve its sales strategy to deliver significant increase in business productivity. “The solution was flexible as well as responsive to integrate seamlessly with Microsoft Dynamics CRM thereby simplifying sales processes for us. The solution helped us in automating our process allowing us to focus our resources on core business practices.”

Ameyo is built on SOA and MDA based solution architecture, leveraging this enterprise can easily enable process automations and customizations on-the-fly. Ameyo is feature-rich contact center software equipped with high-end features and capabilities which empowers enterprises to effectively manage their business resources and enhance productivity.