Pegasystems to showcase ‘Better Business Software’

HYDERABAD, INDIA: Pegasystems Inc., the leader in Business Process Management (BPM) and a leading provider of Customer Relationship Management (CRM) solutions, will be showcasing the newest release of its Build for Change platform, Pega 7, at the Gartner Symposium ITxpo, October 6-10, 2013 in Orlando, Florida and the Pega Developers Conference in Hyderabad, India on October 27 and 28, 2013.

Using in-depth analysis of multiple years' worth of client implementation data, Pegasystems designed a host of new enhancements and capabilities into the new release to help accelerate design and deployment of a new solution by over 30 percent.

The increased velocity and volume of business change makes it increasingly difficult for business leaders and change agents to keep new and existing business systems responsive and relevant. Pega helps by dramatically improving customer engagement and providingagility to make, market, and sell products more quickly and profitably.

Pega 7 enables business people to design, execute and manage workas a series of stages in the lifecycle of a case. Itdynamically assembles cases, process models, and unstructured work to offer significantly more agility than is possible with alternative business process models. While process professionals can leverage industry standard process notation, the complementary simplicity of case lifecycle management offers a more natural approach for business people. No technical expertise is necessarily required, just a clear understanding of the desired business outcomes.

To help address the key challenges in customer acquisition and retention, Pega includes unified analytics to make predictive and adaptive insight actionable in real-time with mass personalized offers and communications.To further help clients evolve from cross-channel to omni-channel, there is new support for responsive design for web and mobile applications,where a single user experience design is available on any device and any screen size.

The latest version also represents an industry-first for BPM and CRM applications by liberating business users from having to think about how and when data is retrieved. The system now takes care of this dynamically, allowing the business designer to focus on optimizing processes rather than constantly remembering to modify often confusing data integration shapes.

Pegasystems also announced new Pega Academy online training courses on Pega 7. Pegasystems will be offering hands-on, in-depth training on the Pega 7 platform at the Pega Developers Conference in Hyderabad, India on October 27 and 28, 2013.

Pegasystems will be located at the Disney Yacht & Beach Club Resort, October 6th during the 2013 Gartner Symposium ITxpoin Orlando, Florida.