PBX mkt's recovery continues, Cisco leads UC

CAMPBELL, USA: The global PBX market is typically down in the first quarter following a strong fourth quarter, and 1Q11 was no exception as the overall market dipped 2.6 per cent(PC), dragged down by slowing TDM PBX sales as businesses continue to shift to IP. The good news is the quarter was up 8.5 pc over the year-ago quarter (1Q10), signaling a return to stability,” notes Diane Myers, directing analyst for VoIP and IMS at Infonetics Research.

Myers was commenting after the release of First quarter 2011 (1Q11) Enterprise Unified Communication, VoIP, and TDM Equipment preliminary vendor market share report by Market research firm Infonetics Research.

IP AND TDM PBX AND UC MARKET HIGHLIGHTS

-The enterprise telephony and unified communication (UC) equipment market, including TDM PBX, KTS, and IP PBX systems, IP phones, VoIP gateways, and UC applications, totaled $2.52 billion in 1Q11, down 4 pc from 4Q10
-Asia Pacific, where first quarter growth is typically up, posted a 7 pc gain in enterprise telephony equipment revenue; all other regions were down (North America was down 1 pc)
-Avaya maintained its lead in the overall PBX market for the second quarter in a row
-Cisco leads the emerging unified communications market
-NEC had a strong quarter due to its strength in Asia Pacific
-The pure IP PBX segment was the only segment of the market in positive territory in 1Q11, with a sequential gain of less than 1 pc over 4Q10, helped by positive sales from NEC, Shoretel, and Siemens