PayPal enhances protection for international transactions

BANGALORE, INDIA: PayPal has improved Buyer Protection which now includes intangible items for consumers in India in international transactions, offering peace of mind to online shoppers who suffer from the fear of shopping online.

Online shopping fears or ‘Buy-O-Phobias’ exist despite the increase in e-commerce sales which have hit a record high of US$1.3 trillion in 2014.

The global expansion of PayPal Buyer Protection to include eligible intangibles means services and digital goods, such as travel tickets, digital music, digital books, digital games and software downloads are protected.

“To ensure customers are more confident of buying intangible goods, we have extended Buyer Protection to include digital books and even software downloads,” said Vikram Narayan, managing director & country manager, PayPal India.

“PayPal’s Buyer Protection now includes almost all categories of good and services and guarantees secure online shopping, from checkout to delivery across borders for Indian buyers,” said Vikram.