Patni achieves SAP global certification

BANGALORE, INDIA: Patni Computer Systems, a leading global IT and BPO services provider, today announced that it's global application management services has been certified by SAP AG, to deliver high-quality services based onSAP technology.

Patni is SAP’s first Indian offshore partner to have received global certification of its ability to deliver application management services.

“We are extremely happy to have achieved global certification from SAP for application management services, which was achieved after a rigorous assessment of our global service delivery capability,” said Raghunath Mahalingam, Senior Vice-President and Head of SAP Practice at Patni. “This certification reiterates Patni’s high level of competency in delivering application management services in support of SAP solutions, with a strong commitment to our customer’s needs. We are confident that we will be able to further help our clients optimize their IT investments and enable cost transformation”, he added.

Patni’s application management services provide support across each of the core components of an application. This includes the entire gamut of services necessary to deliver a superior IT experience – ranging from end-user and application support, to database, operating system and infrastructure support. This typically helps shrink application spends and reduce incident volumes on a year-on-year basis. As a SAP-certified global provider of application management services, Patni’s integrated support flow model offers a transformational approach that can deliver significant and sustainable improvements to a customer’s underlying cost structure.

“Patni has been successfully certified as a global provider of application management services,” said Michael Ressemann, Global Head of BPO Solution Delivery and Partner Enablement at SAP. “This SAP certification confirms Patni’s capabilities as a provider of professional application management services to SAP customers worldwide, through which customers may benefit from comprehensive service offerings from Patni. This partnership is an important extension of the SAP application management provider ecosystem”, he added.

Patni delivers global application management services under its integrated managed services model for Fortune 500 customers in North America, Europe and Asia Pacific region. Patni’s global delivery model leverages its network of offshore delivery centers to provide clients high-quality application services at low cost. Its team of application management services experts focused on SAP solutions leverage tools like Six Sigma and root cause analysis to deliver year-on-year service level improvements with targeted cost reduction. Supported by a dedicated, global resource pool of experts in enterprise applications, technology, and infrastructure management, Patni’s application management services are complemented by an array of best-in-class practices and tools.