Orbit-e to be preferred consulting partner for Trivium’s SimpleRM

BANGALORE: TriVium Systems Inc., the eCRM company, has nominated Orbit-e

Consulting as the Preferred Consulting Partner for its eCRM product–SimpleRM.

"Our alliance with Orbit-e brings together perspectives

and best practices knowledge from multiple industries like finance,

manufacturing, healthcare, retail, etc across the world. The network of the

alliance partner is what will give us the competitive edge," said Arun

Maheshwari, CEO, TriVium India.

Orbit-e’s strategic consulting and systems integration

services are designed to provide end-to-end business solutions that create

bottom line impact for its clients. Orbit-e helps identify the directions for

its clients’ Internet strategy and evolves a unique and sustainable business

model developing its competitive plan for conducting business on the Internet.

"The Internet has so radically transformed the world of

business that we believe those who don’t have an "e" in them will

lose their competitive edge and will soon be out of business. CRM is one of the

emerging industries and the day is not far when organizations would need to

aggressively look at integrating CRM solutions into their business strategy. Our

association with TriVium India is in line with our strategy to develop alliances

with companies that are pioneering new technologies that would ultimately help

our clients to benefit from rapidly evolving technology solutions," said

Rahul Chawla, President and CEO of Orbit-e.

SimpleRM is designed for the needs of mid-market, fast

growing vertical businesses. SimpleRM, a 100 per cent Web-based eCRM product,

seamlessly integrates information coming from all customer touch points —

email, Web chat, Web forms, PDAs, wireless, phone and fax — to automate and

personalize all customer interactions, said a release here.