Orange migrates Renault's e-mail accounts

BANGALORE, INDIA: Orange Business Services on Tuesday said it has migrated all of Renault's e-mail accounts - 80,000 employee accounts in 118 countries.

The objective of this project was to set up a shared-group e-mail service and improved calendar management tools in a complex international environment, said a press release.

The new e-mail service enables Renault to provide secure access to the work environment - anytime and anyplace, and a calendar sharing application accessible to all employees

Orange completely managed this project from the design phase through to its implementation in all of the countries involved. The Orange teams migrated close to 80,000 users to the new Microsoft Exchange environment, averaging around 2,000 users per week. To face this technical challenge, Orange used the Refresh IT solution, which made it possible to carry out the project in an industrial manner in an international context covering a large number of sites that use 17 languages.

Orange also took part in managing this change by helping all users to learn how to manage their new working environment.

“E-mail is a strategic application for Renault. If it is not working or not working effectively, that negatively impacts intellectual production and the company’s services, so it was imperative for us to have a tool which was shared by all our users, which could be upgraded and which met international market standards,” said Jean-François Loche, head of Alliance IT Services at Renault-Nissan.

He added, “In a complex global situation, Orange Business Services acted as a real IT partner. The Orange Business Services teams supported us through each stage of this ambitious project to help us reach our objective.”