Orange in Gartner's Leaders' Quadrant

BANGALORE, INDIA: Orange Business Services, part of global telecommunications operator France Telecom, has found a slot in the Leaders’ Quadrant in Gartner Inc’s Magic Quadrant for Asia-Pacific Network Service Providers.

According to Barbara Dalibard, president and CEO, Orange Business Services, said they are delighted to be positioned in the Leaders' Quadrant in Gartner’s Asia Pacific Magic Quadrant.

 “Asia Pacific continues to be a key market for us and we recently announced that we have enhanced our next-generation converged IP network in Asia Pacific to integrate innovations like Multicast, IPv6 and Telepresence support.”

Gartner ranks providers that exceed on overall service quality, based on a combination of high network reliability and performance, good service and support, and strong service-level commitments.

The rankings have special emphasis on local service and support in developing and remote markets, which can improve installation and restoration times significantly.

Gartner also looks for providers that can deliver superior connectivity to and within China and India, the two key markets in Asia.

It has been pointed out that network service providers evaluated in the Magic Quadrant have been evaluated on their “ability to execute” and “completeness of vision”.

The evaluation dwelt upon product and service, overall viability of the business unit, financial, strategy and organization, sales execution and pricing, market responsiveness and track record, marketing execution, customer experience, and operations, said a press release.

The evaluation also took into account the completeness of the entity’s vision in terms of market understanding, marketing strategy, sales strategy, product strategy, business model, vertical and industry strategy, innovation and geographic strategy.