Ontario Govt turns page on Open Text

ONTARIO, CANADA: The Ministry of Government Services, representing the Government of Ontario, has established a 10-year contract for ECM solutions from Open Text Corporation, a player in Enterprise Content Management (ECM).

Under the terms of the contract, Open Text's solutions will provide the foundation for the government's enterprise information management strategy across all provincial government ministries, agencies and crown corporations.

The solutions will include records and document management software, workflow management, collaboration software, Web content management and document imaging solutions. The intended purpose as shared in a press release, for Ontario s information management strategy is to help improve efficiency, transparency and responsiveness to citizens.

The new set up will also incorporate the latest social media software designed for enterprises and the solutions will use applications such as wikis, blogs, forums and communities to improve worker productivity and collaboration, and provide innovative ways for government agencies to engage constituents and interest groups.

Governments have some of the most complex information management challenges, given their size, multiple agencies and responsibility to serve the public, said John Shackleton, president and chief executive officer of Open Text.

"The Ontario Government is getting out in front of these challenges by taking a strategic view of the way they manage information, finding the important connections between content, processes and the productivity of employees across the organization," he added.