‘On-demand software frees businesses from ownership hassles and expenses’

By : |May 30, 2007 0

BANGALORE: Compulink Systems Limited, a company with a portfolio of specialized products and services, has traversed through a successful journey for over a decade to enable its customers achieve their business objectives. With its flagship product Whizible, an enterprise application for Services Execution Management, the company helps service centric organizations to manage operations and collaborations.

Incorporated in 1996 with an objective of providing quality, reliable and affordable custom software development services for mid-size software product companies around the world, Compulink intends to provide complete solution including product, support, consultation and required customization to its customers and enable them achieve exponential return on investment (ROI) and definitive competitive advantage in their markets.

In 1998, Compulink became a Microsoft Solution Provider and focused on Microsoft technologies to create powerful business applications in multiple domains such as healthcare, insurance, entertainment, education and financial services.

Later, in 2004, Compulink responded to the needs of large service centric organizations for an integrated execution system by creating Whizible SEM (Whizible).

[image_library_tag 671/12671, alt=”” align=”left” border=”0″ ,default]Highlighting the company’s presence as regards offering on-demand services to enterprises, Vishwas Sharad Mahajan, MD & CEO, Compulink Systems Limited throws light on Compulink’s showcase product – Whizible™ SEM.

"Whizible SEM is an ideal tool for automation of services. It is aimed at enhanced visibility across various delivery levels of an organization; so that all the stakeholders of a particular project have necessary data. Whizible SEM mitigates risks and facilitates real-time reporting. This web-enabled tool allows geographically dispersed teams to collaborate on projects, thereby promoting the concept of a virtual ‘think-tank’ of experienced people being able to connect, no matter where they are," explains Mahajan.

Whizible SEM offers the advantage of quality processes in the entire project development life cycle. Created exclusively for engineering design organizations to manage the execution of their services and projects is Whizible Engineering.

"Whizible Initiatives enables organizations manage their initiatives and in-house/ outsourced projects through effective priority management and progress measurement to achieve operational excellence," he adds.

Going a step further, the company has rolled out Whizible 2007, an integrated solution with enhanced reporting features and interfaces with Microsoft Project Server 2007 for Microsoft CRM for end-to-end quality management in service centric organizations.

"All our products are built on the Whiz framework, which is our own on-demand framework, facilitating SaaS-enablement," says Mahajan.
In an exclusive interview, Mahajan gives his insights on the on-demand software market in the country to Usha Prasad of CIOL.

Excerpts from an interview:

CIOL: Elaborate on the on-demand software market in India?

Vishwas Sharad Mahajan: Research firm IDC predicts that by 2008, subscription license revenues will hit $43 billion worldwide, or 34 percent of the total software market. In addition, an earlier IDC survey on SaaS found that nearly 79 percent of businesses have or have considered using on-demand applications; this clearly demonstrates the increased interest in on-demand delivery model.

India is no different and the software vendors are fighting time and costs. "On-demand Software Delivery" was originally a revolutionary concept in the late 1990’s. The software market is now in an evolutionary stage as businesses and software vendors serving them have become serious about on-demand software delivery. The current market has proven that on-demand delivery is in demand now and it will grow substantially in the coming years.

CIOL: What are the factors responsible for the growth of on-demand software by small and medium businesses (SMBs)?

VSM: Today’s business environment is becoming more distributed; every day we see the need for and acceptance of a geographically dispersed workplace. While long-term costs may add up, the up-front cost of a subscription is significantly less and customers have to leverage over the vendors because the provider must constantly prove the value of his product.

On-demand software frees businesses from ownership hassles and expenses, allowing them to concentrate on their core business. The main factors contributing to the acceptance of on-demand software are: Time, Costs, Expertise

CIOL: What are the security concerns that any SMB would come across while going in for an on-demand service?

VSM: Accessibility to critical business application at all times and from anywhere is the main function of on-demand software. Needless to say, security plays a major role. SMBs have to assure data security and the security of the software itself since business critical data is stored outside the customer’s firewalls. But weighed against the cost of actually owning the software on a typical client/server model, on-demand software is definitely gaining momentum.

CIOL: Which popular industry segments among SMBs are opting for on-demand software and for what applications?

VSM: IT services and engineering are the two main industry segments. Ideally they need a solution that adapts their business processes and gives visibility to all the stakeholders.


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