Nokia Siemens outsources 390 staff to Capgemini

HELSINKI, FINLAND: Nokia Siemens Networks will outsource part of its global order management operations to Capgemini under a long-term contract and transfer 390 staff, the two firms said on Wednesday.

Additionally, more than 300 contractors to NSN will continue their work under Capgemini's management, the group said in a statement.

As per the deal, Capgemini's subsidiary, Capgemini Outsourcing Services SAS, will provide order management services to Nokia Siemens Networks, or NSN, a joint venture between Nokia Corp. (NOK) and Siemens AG (SI)

“As clients face an increasingly global business environment, growing supply chain costs, and a larger ecosystem of partners and customers, a streamlined and sustainable supply chain will be key to growth,” said Hubert Giraud, Head of Capgemini BPO.

“Capgemini’s collaborative and strategic approach to supply chain transformation, market knowledge and suite of enabling tools and technology will allow leading global companies like Nokia Siemens Networks to optimize their supply chain operations and achieve true competitive advantage,” he added.

“Capgemini’s excellent reputation and proven track record of maximizing efficiency in business processes, along with its global delivery model, were major factors in our decision to select them as our partner and future employer of our logistics experts,” said Johannes Giloth, global head of Supply Chain, Nokia Siemens Networks.

“We believe that this relationship will considerably improve our order management and delivery performance through shorter lead times, better quality and increased efficiency, while Nokia Siemens Networks will focus more intensely on the customer facing aspects of order management,” he added.

Financial details of the deal, which includes operations like invoicing and management of incoming orders, were not disclosed.

Nokia's loss-making telecom network gear arm Nokia Siemens Networks has cut more than 10,000 jobs from its payroll since starting operations in 2007 through lay-offs and outsourcing deals.