No ‘Good times’ for fraudsters at Kingfisher

By : |June 1, 2009 0

MUMBAI: Kingfisher Airlines is going for Decision Manager global fraud management portal. It has also selected performance monitoring service by CyberSource Ltd., the UK-based subsidiary of CyberSource Corporation.
The Mumbai-based Airline that connects 70 cities and operates over 425 flights a day, will get a single connection through CyberSource to the fraud portal.

The CyberSource system applies over 150 global validation tests, including a multi-merchant transaction history model, against inbound eCommerce bookings. Then applying business rules set by the airline, the system automatically makes a decision to accept, reject or mark transactions for further review, says a press note.

                                 

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As part of the performance monitoring service, CyberSource experts are helping Kingfisher Airlines design and configure its order screening strategies and processes. Following implementation, CyberSource fraud analysts will monitor business performance and work with Kingfisher Airlines to tune rules, systems, and processes to optimise results.

Sourav Sinha, CIO at Kingfisher Airlines, commented, “With the threat of online fraud in our industry, we needed a reliable solution to not only help reduce fraud levels but also to minimise our reliance on manual review. We found CyberSource to have the most complete risk management solution for the airline industry.”

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