Slack Integrates Next-Level AI Agents, Empowering Seamless Automation and Collaboration

AI was supposed to make work easier, but too often, it adds more steps. Copy this, paste that, switch tabs, wait for vague answers that don’t quite fit. Instead of accelerating your work, many AI tools interrupt it.

That's what we are doing says Slack, a collaboration platform that enables teams to communicate, share files, and integrate tools in real time through channels, messaging, and automation.

Slack believes AI should be seamless, working for you in the background, not making you work harder to use it. That’s why we’ve built more than a dozen powerful AI capabilities directly into the Slack experience, including enterprise-grade search that lets you instantly find anything across your connected apps.

"AI is supposed to simplify work, but too often it just creates friction. With Slack, we're building AI that actually makes users more productive by embedding it directly into the platform they already know and love—right in their flow of work. Combined with the power of digital labor with AI agents, Slack's work operating system becomes more intuitive, intelligent, and ready for whatever teams need next, " says Shalini Agarwal, VP of Slack Product, Salesforce

Today, 60% of organizations are using generative AI. But most still fall short of its productivity promise. We’re changing that by putting AI where work already happens — in your messages, your docs, your search — all designed to be intuitive, secure, and built for the way teams actually work.

Find Everything With Enterprise Search

Finding information to do your job shouldn’t be like finding a needle in a haystack. And yet desk workers spend 41% of their time on low-value, repetitive tasks like searching for information or asking for previously shared links.

With enterprise search in Slack, you can ask questions in your own words and instantly get answers from your organization’s collective knowledge base. It searches across conversations, files (even PDFs and images), and data from connected applications like Google Drive, Microsoft Teams, Confluence Cloud, and more. Enterprise search is about turning fragmented information into actionable insights, helping you make quicker, more informed decisions, without leaving Slack.

Rahul Sharma, Vice President – Sales, Salesforce India, said, “As Indian enterprises embrace AI to drive scale and speed, the real edge lies in making AI work where work actually happens. That’s what Slack delivers - AI that’s intuitive, secure, and embedded directly in the flow of work. The new AI features in Slack are a game-changer because they bring intelligence directly to where the work happens – in our conversations and shared spaces. From instantly finding vital data with enterprise search to quickly summarizing discussions, AI in Slack removes friction and gives teams back time to focus on what matters. It’s seamless, secure, and built for how teams work today - this is AI that actually works for you.”

How Does Enterprise Search Work?

Enterprise search helps you instantly find information by searching across your organization’s collective knowledge base. This includes:

Structured records and documentation: Connect your systems of record — such as Salesforce, Microsoft Teams, and Confluence — so you can dig into account histories, customer notes, internal documents, and the Slack conversations that show how your teams arrived at their decisions.

Slide decks, documents, and spreadsheets: Connect your content and file repositories, like Google Drive, Microsoft SharePoint and OneDrive, and Box, to access both the final deliverables and the Slack conversations that shaped them, so you can understand not just the “what” but the “why” behind past work.

Pull requests, issues, comments, and commit histories: Connect developer tools like GitHub and Jira to dig into how changes were proposed, reviewed, and resolved, alongside Slack discussions that provide critical technical context.

Tasks, projects, and comments: Connect project and task management tools like Asana and Jira to see project statuses, timelines, and task-level details alongside the Slack conversations that drive cross-functional coordination.

Get Ahead of Work With Automated Workflows and Writing Assistance

Imagine this: A rapid-fire planning session in Slack just ended. Ideas flowed, decisions were made, and next steps were outlined. But when leadership suddenly asks for a project update, progress grinds to a halt. No one has time to sift through messages, extract details, or share the information.

Going forwrad, AI writing assistance will be built into canvas. From any Slack conversation, AI can instantly summarize key points, extract action items, and generate a first draft.

AI can also rewrite the content to fit the desired tone, from formal to friendly. You can restructure the format, organize key ideas, or highlight next steps. And if that planning session happens in a huddle, AI can take notes for you — capturing key decisions, next steps, and a full transcript, so your team can stay focused in the moment and aligned afterward.

Slack says, we use AI writing assistance in canvas in several ways:

Summarizing Slack threads to draft project briefs, generating and assigning action items following brainstorming sessions.
Refining and reformatting raw meeting notes into structured updates and creating FAQs or onboarding guides from existing channels, messages, and documents

Zero In on What Matters With Summaries, Context, and Prioritization

Ever hit an unfamiliar acronym or bit of jargon in a Slack message? That moment of confusion, of searching or asking, slows everything down. Our AI is here to help.

Coming soon*, by simply hovering your cursor over any message, AI in Slack will provide an instant explanation on any message. It draws from your workspace’s unique vocabulary and conversation history, giving you explanations for project names, internal tools, or team-specific shorthand.

Whether you’re onboarding to a new team, collaborating across departments, or reviewing a thread from earlier in the week, AI in Slack will help you quickly grasp what’s happening, so you can move forward with confidence.

But clarity isn’t just about definitions; it’s about getting to the point. With AI-generated channel recaps and thread summaries, you can catch up in seconds when returning to a conversation or joining a project midstream. Collaboration across borders is easier too: AI-powered translations let teammates read and contribute in their preferred language, right in Slack.

Users will soon get helpful context about teammates with AI profile summaries that share their role and recent work, so you can get on the same page more smoothly when working with someone new. When you’re mentioned in a message that includes a follow-up, deadline, or request, you’ll receive a short AI-generated action item in your activity view that highlights what’s expected — so you can prioritize and take action sooner.

Together, these features help teams focus on what matters most so they can stay in sync, act quickly, and keep momentum up.

A Simpler, More Streamlined Slack Interface to Help You Focus

As the work OS for your organization, with people, data, apps, and agents coming together, Slack is better poised than ever to deliver on its mission of making your work life simpler, more pleasant, and more productive.

To that end, Slack is simplifying its design to keep your experience intuitive, consistent, and focused. We’re reimagining key parts of navigating the Slack interface, starting with introducing the new unified files view. It brings all your canvases, lists, and shared documents into one organized space, so you never have to remember which tab to start at to find the content you need.

As collaboration scales, so does the need to keep content organized and accessible. By centralizing your content, Slack helps your team reduce friction and keep work moving. It’s another step in building a work OS that is not only powerful but also delightfully simple.

Designed For Trust, Built For Scale

To build AI in Slack, we started designing for trust, security, and enterprise-grade scale from day one. We began with our non-negotiables: Uphold the security and compliance standards our customers rely on, and protect customer data as sacrosanct.

From that foundation, we developed a set of guiding principles specific to generative AI in Slack:

Customer data is not used to train generative AI models.
AI in Slack only surfaces data a user is already permissioned to access.
All AI in Slack features comply with Slack’s enterprise-grade security and compliance standards.

AI in Slack is built inside our trusted infrastructure and inherits all the protections and controls of our core platform. That includes support for FedRAMP, encryption key management, international data residency, data loss prevention, and the Einstein Trust Layer, ensuring that AI in Slack meets the highest bar for data security, privacy, and compliance.

With AI in Slack, your teams can move faster with the confidence that your data stays secure, your workflows stay compliant, and your trust stays intact.

AI in Slack Works Where You Do

AI in Slack is a fundamental shift in how work gets done. From lightning-fast answers to effortlessly organized information, we’re building a smarter, more productive environment for your team.

AI is now included in every paid Slack plan, but for teams looking to do even more, each plan unlocks advanced AI capabilities — helping you automate work, make faster decisions, and scale productivity across your organization.

Pro gives you your first experience with Slack’s built-in AI, with basic summarization features for channels, threads, and huddles, making it easier to catch up, stay aligned, and keep work moving.

Using Pro and ready for more? Business+ unlocks a broader set of AI tools, including recaps, translations, workflow generation, and AI-powered search. These features help your team reduce manual work and stay focused.

Need to scale AI across your company? Enterprise+ delivers the full AI experience. It includes enterprise search, evolved task management, and enterprise-grade security and governance controls. It is built for organizations that want to operate securely at scale, and have AI embedded into every layer of how their teams work.

Whether you’re just getting started or ready to go deeper, there is a Slack plan designed to fit your team and grow with you.