Net Access forays into IM solutions

By : |May 1, 2003 0

CHENNAI: Chennai-based Net Access India Pvt Ltd, provider of Internet based technology solutions for corporate clients in India and abroad, has now forayed into Internet Management (IM) solutions also. IM is the practice of ‘outsourcing’ non-core activities like IT infrastructure maintenance to specialist agencies.

With an increasing focus on corporate performance, businesses are keen to concentrate on their core business activities and ‘outsource’ non-core activities like IT infrastructure maintenance to specialist agencies. According to Vinod Sanjay, Marketing Manager – South, Net Access, “In India, IM as a concept is becoming increasingly popular in the IT space, with more and more organizations outsourcing their IT operations due to factors like manpower, need for specialist services, etc.”

Under the IM solutions, the company would offer desktop management, server management, network management, mail management, vendor database management, asset management, user help desk, risk mitigation, data back-up, IT policy formulation, etc.

Besides, it would provide 24 x 7 support to its customer by creating a more computer savvy user population through continuous training and support, better analysis of the infrastructure and use the inputs for more rationalized decisions through the use of proprietary software like asset management software, help desk software, etc.

“With rapid changes taking place in IT, corporate are finding that maintaining their IT facilities involves planning for future-proofing their IT assets, and frequent re-skilling their IT manpower – both of which are expensive propositions. Often, outsourcing the maintenance of these IT assets to a specialist agency makes considerable business sense. We at Net Access will keep in mind the CEO’s of today’s companies by providing them with reliable and guaranteed service levels,” said Sanjay.

The benefits of IM solutions include increased user productivity, cost benefits through better availability of service, reduction in maintenance costs, assisting in technology upgrades, incorporating IT security best practices, monitoring complaint status, better virus security and back-up/recovery solutions, better management of capital investment and upgradation, availability of qualified professionals without having to incur their retention and management costs, etc.

Net Access is promoted by the Murugappa Group and offers IT services in four broad areas- Managed Hosting, Networking Services, Software Solutions and Software Products.

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