IRVING, TEXAS: NEC Unified Solutions, Inc, a global leader in enterprise business communications, has announced a new IP platform that provides enhanced features, functionality and scalability in a cost-effective manner for customers.
“Small and medium businesses are looking for a communication system that offers a multitude of benefits including the ability to scale; support for VoIP as well as traditional voice; centralized management; and increased productivity, while still providing investment protection,” said Al Kelley, VP and GM, UBSD, NEC Unified Solutions. “UX5000 is the latest solution in NEC’s extremely successful portfolio of VoIP systems and offers all these benefits and more through an advanced feature set.”
The new UX5000 is a next generation system which includes:
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UX-Mail, an in-skin unified messaging solution with a single box for voice, fax and email;
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UX IntraMail, an embedded voice mail solution for smaller businesses;
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SIP trunking for standardized VoIP;
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CygniLink for transparent networking of UX5000 over a data communication IP network;
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Automatic call distribution including real-time supervisory screens and historical reports;
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Interactive voice response with customized and flexible prompts;
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Voice response system with support for voice recording and playback;
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Desktop software suite for PC Assistant, PC Attendant and UX softphone;
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Communication Analyst for call analysis and tracking;
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Multimedia conference server; and
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InRouter for all-in-one networking and monitoring of the IP system.
In addition, the new solution will support the latest generation of NEC’s UX terminals, UX IP Series and UX Digital Series. These innovative new terminals includes a new family of IP and digital terminals that move the standard desktop phone to the next level with an extensive feature set and modular design.
The UX Series terminals provide:
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Scalability and customization;
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SIP support;
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Investment protection;
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XML open interface support;
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Intuitive interfaces; and
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Productivity-enhancing features such as menu-driven soft key functions and easy-access function keys.
The revolutionary modular design allows for combinations that fit almost any business’s needs or personalization requirements.
The new UX5000 IP system and UX IP and Digital terminal series will be generally available the end of April 2008.