BANGALORE: MsourcE, the call center subsidiary of MphasiS BFL,
has reported a net loss of Rs 1.89 crore for the third quarter
ended December 31, 2002, despite a sharp 347 per cent rise in
revenues year-on-year. Revenues for the quarter to December 2002
stood at Rs 26.22 crore against Rs 5.86 crore in the year-ago
period. Sequentially, the revenue grew 17.4 per cent.
The company management attributes the net loss to the huge
investment requirements. "We are not worried by the loss
reported by MsourcE. The business requires extraordinary
investments. We have invested more in telecommunication capacity
and other physical infrastructure like building in the third
quarter," said Jerry Rao, chairman and managing director of
Mphasis BFL.
Rise in cost due to employee addition and expenses towards
infrastructure building also added to the losses. MsourcE added
489 employees in the third quarter, taking its total strengthen
to 2,124 employees.
"The sequential increase of 17 per cent in MsourcE
revenues is unimpressive but not serious. The MsourcE story is as
powerful as it was in the earlier quarters," claims Rao.
MsourcE added three new clients in the quarter to December
2002, taking the list of its active clients to sixteen. Around 88
per cent of its revenues come from the US.
Source: IRIS