BANGALORE, INDIA: IT service company MphasiS has partnered with Ixsight Technologies, a provider of master data management solution.
This will enable MphasiS to foray into ‘data cleansing' and ‘unique customer identity creation' space in verticals such as insurance, banking and capital markets and telecom. This partnership will also help MphasiS in developing a suite fraud detection, claims, compliance, business intelligence offerings.
"In an age where relevant data plays a critical role, we believe that this partnership is the need of the hour. In our interaction with customers, we often see them struggle with the management of customer data. Our efforts with Ixsight seek to address these issues. Through this partnership, we will offer a data management product suite that helps in creating ‘Golden Customer Record' for effective customer engagement and retention. We are particularly focusing our efforts in certain areas like improving collection efficiency, reducing frauds, optimizing locations of dealer channels and service centers, customer service and compliance," said Elango R, EVP and head Emerging Geographies and CHRO, MphasiS.
The initial offerings from this partnership will include data cleansing with custom business rules, data enrichment and data de-duplication. The partnership will see further enhancement of offerings with new features around data analytics.
"The partnership will enable clients to avail the best qualities of both worlds - MphasiS global experience with handling complex client requirements and Ixsight's customer-centric data quality solutions. We at Ixsight are excited with the benefit of an increased reach to the financial and banking sector in India that will result from the partnership. We look forward to working with MphasiS on this front," said Savita Modak, co-founder and COO, Ixsight.