NEW YORK, USA: Mphasis, a leading IT services provider, announced the launch of its next generation Governance, Risk and Compliance (GRC) service along with Mindcrest Inc., a pioneer in legal services outsourcing (LPO), to its clients in the North America region.
Mphasis' next generation GRC services embed Mindcrest's legal support service capabilities into their existing GRC framework. This enhanced offering provides comprehensive solutions that encompass domain and process expertise and technology enablement.
Mphasis' next generation GRC services cover a gamut of solutions under the GRC umbrella including remediation, document review, consent order fulfillment, and corporate compliance research, amongst others.
The remediation engine comprised of people, process and technology cuts across legal, KYC (know your customer) and mis-sell remediation and is one of the key solutions in this portfolio of services. These services fulfill the need of the financial services industry for a GRC framework to implement controls and comply with changing regulations.