Mphasis to deliver offshore BPO services to SWBC

BANGALORE, INDIA: Mphasis announced that SWBC, a diversified financial services company, has selected Mphasis to begin delivering offshore Business Process Outsourcing (BPO) services. SWBC relies on Mphasis for managing complex data validation processes for the company's Lender Placed Insurance business.

"This is a critical juncture for us as we continue to grow at a rapid pace and are looking to build an even stronger technology foundation for future growth," said Mark Ulmer, executive VP of Lender Placed Insurance Operations at SWBC.

"Mphasis has a solid track record in delivering BPO services with strong domain knowledge in the insurance sector. In the first few months, we have shortened our cycle time from what was two-to-three days to one day, and we are seeing consistent improvement in our overall accuracy month over month."