MindTree enters infrastructure mgnt biz

NEW DELHI: MindTree Consulting, an international IT and R&D services provider, today announced that it has launched an Infrastructure Management and Technical Support (IMTS) business.

MindTree said in a statement that its IMTS business undertakes the end-to-end responsibility of managing the IT infrastructure of global enterprises and provides private-labeled technical support for enterprise class technology products. Currently, the new practice has a team of over 100 people and serves fifteen customers around the world.

“Falling telecom costs, coupled with the fact that most of the managed platforms are Web enabled, provide a boost to this sector,” said Ram C Mohan, vice president and head of Infrastructure Management and Technical Support Services, MindTree Consulting

As part of the Infrastructure Management Services, MindTree will offer server and storage management, network management, database administration and management, performance management and IT helpdesk. It will also offer technical support for packaged applications and enterprise products.

In order to support its customers, MindTree has set up a network operating center (NOC) that will help monitor, manage and operate enterprise infrastructure remotely.

Ashok Soota, MindTree consulting chairman and managing director, said, “Infrastructure Management and Technical Support Services offer high predictability and have strong growth potential. There is a large untapped market in this sector, which is increasingly becoming open for off shoring.”

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