Michelin on a two wheel drive with Accenture

PARIS: Accenture is collaborating with Michelin Group to create a new business - Michelin solutions1 supporting the MICHELIN solutions2 brand.

The company is focused on delivering mobility solutions to its customers through the use of the Accenture Cloud Platform and a wide range of solutions offered on a pay-per-use basis.

Michelin solutions, as per what is shared, is designing, developing and marketing a new generation of mobility-enabled solutions targeted at business customers who manage fleets of vans, trucks and earthmoving equipment. These solutions will help manage areas such as fuel efficiency, tire management and vehicle productivity solutions. In July 2013, the company launched its first solution: EFFIFUEL.

Using the Accenture Cloud Platform for hosting and monitoring, Accenture states it can rapidly provision the infrastructure to automate the processes required to execute client contracts for MICHELIN solutions' current and future offerings. These include contract creation, collecting and processing the data relating to the usage of a service, pricing, accounting and billing. The Accenture Cloud Platform provides greater flexibility and scalability for future geographic expansion.

Accenture also provides the call center for Michelin solutions on an outsourced basis, handling all calls related to technology usage, six days a week in 14 languages. A joint Accenture-Michelin solutions change management team is guiding the Michelin solutions staff and their suppliers through the transformation to make the transition to the new business as smooth and quick as possible.

"Based on strong collaboration, Michelin solutions and Accenture are using a value-based deal built on a pay-per-use model," said Philippe Miret, Michelin solutions' CEO. "This model creates a shared interest in long-term results, giving both organizations the opportunity to benefit directly from success."

Accenture and Michelin started work in May 2012 to create the technology infrastructure and capabilities needed to launch MICHELIN solutions brand.