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McCamish inks pact with Phoenix Life Insurance

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CIOL Bureau
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BANGALORE, INDIA: McCamish Systems LLC, the life insurance and retirement services subsidiary of Infosys BPO Ltd., today announced the signing of a multi-year agreement with Phoenix Life Insurance Company, a Hartford-based insurer that provides life insurance and annuity products to the U.S. market.

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The third-party service agreement adopting a Business Process Outsourcing (BPO) model would have McCamish provide a range of services to Phoenix for selected blocks of its life insurance products, including conversion of data, policy administration and customer support, said a press release.

The conversion would include active in-force policies from several different legacy administrative systems migrated to a single Infosys platform.

Ritesh Idnani, COO, Infosys BPO said, "We believe we will be able to exceed expectations by consistently delivering enhanced business value through this collaboration, whilst providing end-to-end solutions to Phoenix."

According to Thomas Buckingham, senior vice-president, Product Implementation and Operations, Phoenix,  the new alliance would help them standardize, simplify and reduce the cost of the business processes and technology they employed to administer their in-force business.

He added that they expect the transition to be seamless for their customers and producers, and remain committed to maintaining the high quality service they expect.

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