Mastek may foray into BPO

MUMBAI: Mastek is chalking out plans to enter the business process outsourcing (BPO) market, the Mumbai-based software company may give an indication of its BPO strategy when its board meets for announcing quarterly results on January 13, 2003, sources said.

Mastek officials have yet to decide if they intend to form a separate division or float a subsidiary for BPO services as plans are in a flux right now. However, sources said the company is evaluating various possibilities including partnering an existing BPO firm, buying out a running business or setting up greenfield operations.

According to an industry source, "Mastek’s plans to venture into BPO have been initiated by its existing top five or most lucrative set of customers asking for BPO services."

Mastek chairman and managing director Ashank Desai said, "We have had internal discussions on the subject but nothing has been firmed up yet. Plans for BPO exist only at the thought level as the company evaluates possibilities of areas that it wants to focus on."

Source: IRIS