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Manufacturing: Manufacturing IT Success

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CIOL Bureau
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IT consumption

in the manufacturing industry has shown a turnaround since last year and the

impetus continued unabated in 2004-05. Obviously, it could not match the

whopping 40% growth achieved last year, but even FY 2004-05 witnessed a

reasonable 22% growth. Pegged at Rs 3,969 crore, manufacturing accounted for

nearly 10% of the domestic IT market; that makes it, along with BFSI, telecom

and government the four pillars that propped up the domestic IT industry in

2004-05. Improving supply chain efficiencies, trimming time to market with PLM,

and reducing inventories were on the palette of most large manufacturers during

the year.

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Perhaps the

maximum IT deployment in manufacturing happened in enterprise applications. ERP

was the most common implementation, with SAP seemingly developing a large fan

following among most companies. This was followed by supply chain

automation-more and more SCM solutions were deployed and integrated with ERP

while e-sourcing or e-procurement too grew both in volumes and revenues.

Obviously, the time involved in designing was a crucial component of the

manufacturing cycle time-large scale deployment of PLM/PDM solutions definitely

helped here. Last but not the least, RFID finally made its entry into manufacturing,

immediately having an impact in improving inventory management.

Reduced

Product Life Cycles



Growth

was recorded in both discrete as well as process manufacturing-many discrete

manufacturing companies eyed exports to boost their toplines. These export-oriented

companies supplied automotive components and machinery to global OEMs. Faster

time-to-market and reduced product lifecycles were putting pressure on discrete

manufacturers to connect with the product development and manufacturing

processes of global OEMs. Enterprise applications have helped discrete

manufacturers plan, monitor and rapidly develop components for the export

market.

Investments in

PLM solutions helped manufacturers reduce product design cycle time by enabling

collaboration in real-time. PLM brought about a complete transformation in some

heavy manufacturing outfits such as Larsen and Toubro's LTM Business Unit at

Chennai, BHEL in Hardwar and BEL in Bangalore. The LTM business manufactures

heavy engineering equipment used for tyre manufacturing, and exports its products

to Italy, Argentina, Brazil, Spain, Syria and Britain. With the adoption of a

PLM solution called Wrench, the company has been able to reduce its design

cycle time and introduce variations in its designs in real-time. BEL Bangalore

has been able to reduce the average time for approving engineering designs from

40 days to just six. The approval time for a change request or proposal for

drawing has shrunk from 60 days to 20. The other value of a PLM solution for

BEL was that requests for printing documents and drawings are now made online.

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The upsurge of

global outsourcing to the Indian auto component industry in FY 2004-05 showed

that overseas buyers are now looking at India for its high-quality design and

production at a lower cost. At the same time, smaller Indian auto component

manufacturers needed to scale up their manufacturing capabilities before they

could procure new business and meet the demands of global OEMs. Both enterprise

applications as well as CAD, CAM and PLM solutions played a significant role in

this process. Enterprise applications have helped discrete manufacturers plan,

monitor and rapidly develop components for the export market.

There are

plenty of instances to bolster this trend: enterprise applications helped

discrete manufacturing companies such as Triveni Turbine to better monitor its

production projects and calculate the cost incurred for new product development

(NPD). The company, which manufactures turbines for the power sector, many of

them for the export market in Indonesia, Pakistan, Bangladesh, Venezuela,

Austria and Britain, was able to analyze the complete execution cost of a

project before it commenced. Discrete manufacturing firms also used CAD-CAM

tools to simulate their product designs and speed up manufacturing.

Sansera

Engineering used AutoCAD and Wrench to build sample products and present the

same to its customers like Yamaha in Indonesia, Brazil and Italy. Yuken India,

exporting hydraulic pumps and valves to Japan, Taiwan, Britain and Spain, also

leveraged the power of CAD-CAM and trimmed design cycles. With these tools it

was able to analyze customer feedback and field complaint data to build

improvements into its new designs. The company has digitized all its existing

designs, and is now planning to move to 3D design software, namely,

Pro/Engineer from PTC.

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Auto

Industry Boosts Enterprise Apps



Not

only auto ancillaries and engineering companies, even auto majors like Maruti,

Mahindra, Tata Motors, TVS Motors, Hero Honda and Bajaj Auto have been

extensive adopters of IT. SAP deployment has been one of the most visible

trends-Hero Honda was a SAP star site, Mahindra, one of the world's largest SAP

implementation on Win NT, and Bajaj Auto, the first full scale implementation

of mySAP in India. The other noticeable trend has been the automation of the

supply chain, a crucial ingredient for not only the auto sector, but most in

manufacturing, since it deals with a myriad of suppliers and dealers and

seamless integration with the ERP. In SCM too SAP led the way with Maruti being

a notable differentiator with its i2 solution.

Most

importantly, nearly each and every manufacturer went for Product Lifecycle

Management (PLM) and Product Development Management (PDM) solutions in

conjunction with tools like IDEA and CATIA-this has substantially reduced the

cycle time and cost involved in design and implementation. Product life cycle

management involved the use of software like CAD, CAM, CAE - used to design

models during the development of products in the manufacturing industry. This

is not IT, but use of IT by mechanical and electrical engineers to design their

products.

Indian vendors

like Geometric divided the opportunity into two areas. The first was in the

area of software development for product life cycle management, global sales of

which were close to $8 bn. The other was on capitalizing on opportunity for

using PLMG software for engineering and design services-an opportunity as big

as $80 bn, about $20 bn of which was identified as suited for outsourcing.

Other than outsourcing, few global manufacturing organizations like Honeywell,

Cummins and GE even set up their captive centers in India, leading to large

scale IT consumption.

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Supply Chain

Automation Benefits Procurement



E-sourcing

was another trend gradually catching up in the manufacturing sector. It helped

companies reorganize the purchase function and support aggregated buying across

business units with the aid of Internet-based tools or B2C Internet portals.

Being Internet-based, more global suppliers participated compared to the

traditional strategic sourcing process. The cycle time reduction occurred

mostly due to a shortening of time spent negotiating, and expedited information

gathering, and faster communication channels among buyers and sellers. The key

to successfully implementing an e-sourcing initiative was to implement it for

procurement of high-value commodities in a few pilot projects. Once the first

phase was successfully implemented, the RFQs (Request For Quotations) were

fine-tuned.

Some leading

e-sourcing product vendors to emerge during the year were Ariba, Synise and

India Markets. E-sourcing caught up in India big time during the year with many

successful implementations. For example, Dabur saved Rs 2.5 crore with six

reverse auction deals. Tata Motors saved Rs 22 crore on transactions of Rs 362

crore, while the Kirloskar group saved Rs seven crore through reverse auctions

worth Rs 50 crore. But probably the biggest success story was Crompton

Greaves-it not only saved more than Rs 60 crore through reverse auctions, its

CFO personally admitted that e-sourcing was one of the most important factors

that helped the company from liquidation.

This was also

the year when RFID finally came into the mainstream, particularly amongst

garment manufacturers. Madura Garments deployed RFID across its warehouses.

This was planned for the whole of its sales field force, which operated from A

class cities including all the major metros. The initiative also linked eight

factories on the outskirts of Bangalore, while also linking cities such as Pune

and Bangalore. It initially conducted a pilot with 15,000 RFID tags at one of

its retail outlets in Bangalore. Pantaloon Retail started using an RFID writer

and reader at its factory in Tarapur. The warehouse located on the same premises

is using two readers. RFID scanning through 1000 tags permitted Pantaloon to

update its inventory at one go and also released people who were scanning the

merchandise.

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Storage also

got some attention in manufacturing but this was limited to backup devices such

as tape drives and autoloaders. There was no pressing need for networked

storage and many have not even consolidated their storage infrastructure. There

were exceptions, however, with the likes of LG Electronics, L&T Hazira,

Jindal Vijaynagar Steel and Kodak having planned their storage requirements and

moved to networked storage, deploying FC-SANs, business continuity and disaster

recovery solutions. When it comes to server OS, Windows 2000 ruled the roost

followed by Window NT and Windows 2003. Proprietary Unix, Linux and Solaris are

also used by many manufacturers. Jindal Vijaynagar Steel is using Red Hat Linux

Enterprise Version 7.3 for its mail server. The use of Linux has helped it

reduce the incidence of virus attacks.

Key Items on

the Palette

  • There has been large scale deployment of SAP

    across the manufacturing industry, particularly in the auto sector.
  • PLM and PDM implementations showed a substantial

    increase, helping in reducing the manufacturing cycle time and cost

    involved in design and implementation.
  • Supply chain automation was one of the biggest

    contributors to IT deployment-e-sourcing as a trend was a big hit amongst

    manufacturers.
  • RFID finally came into the mainstream,

    particularly amongst garment manufacturers, as it helped most of them in

    better inventory management.
  • With many MNCs setting up back end design

    centers in India, CAD CAM and other engineering design solutions too proliferated.

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IT-Manufacturing

Alliances: Some New Trends

  • style='font-size:10.0pt;font-family:Arial'>Ashok Leyland style='font-size:10.0pt;font-family:Arial'>signed a 30-month contract with

    Wipro Infotech for Strategic Cost Reduction. The contract involved

    developing a vision and road map for strategic cost reduction and supplier

    relationship management at Ashok Leyland. The consulting and 01 markets

    division of Wipro Infotech, implementing the project, looked at all

    elements of material costs and is providing consultancy and a technology

    solution where 01 markets dynamic pricing tool engine and cost management

    tools are being used. Ashok Leyland also deployed RFID within its

    assembling centers.
  • style='font-size:10.0pt;font-family:Arial'>LML style='font-size:10.0pt;font-family:Arial'>, India's second largest

    scooter manufacturer, developed a unique web-based employee portal

    catering to all communication and perks disbursement needs of an employee,

    serving virtually as a one-stop solution. It reduced the lead time for

    decision making, as the decision maker could view the past trend of the

    requester online. Apart from that, the effective implementation of HR

    rules, coupled with a marked increase in operational efficiency due to

    appropriate structuring of processes were some of the other advantages.
  • style='font-size:10.0pt;font-family:Arial'>Laxmi Machine Works (LMW) style='font-size:10.0pt;font-family:Arial'>, a textile spinning machinery

    manufacturer managed to ramp up revenues by 20% with Oracle's E-business

    suite. The deal is being touted as the largest deployment of Oracle in the

    country. The manufacturer is using Oracle Balanced Scorecard, Enterprise

    Asset Management (eAM), Financials, Human Resources Management System

    (HRMS), Manufacturing, Sales, Services and Supply Chain Management.
  • style='font-size:10.0pt;font-family:Arial'>Tata Motors style='font-size:10.0pt;font-family:Arial'> reinforced its e-sourcing

    alliance with Ariba by extending its commitment to Ariba Sourcing Services

    and Ariba QuickSource. Ariba continues to provide Tata Motors with

    sourcing and commodity knowledge along with technology advantages across

    multiple spend categories. Ariba Spend Management has also been an

    important part of Tata Motors' operations to automate, streamline, and

    provide transparency into the sourcing process. Tata Motors also deployed

    Siebel Automotive-a comprehensive suite of eBusiness applications that

    allowed it to manage, synchronize, and coordinate all customer touch

    points.
  • style='font-size:10.0pt;font-family:Arial'>Agro Tech Foods style='font-size:10.0pt;font-family:Arial'>, a Rs 1,262 crore company

    which commands a formidable presence in the domestic edible oils and

    branded foods segment, completed the implementation of a Remote Office

    project-enabling key users to access primary applications from anywhere,

    anytime. Currently, for mobile Web connectivity, Agro Tech has given key

    users Reliance GTran data cards. On connection to the Internet, users are

    provided with a URL to access the Remote Office. Moreover, multiple levels

    of security are achieved through the deployment of Checkpoint Firewall-1

    ActivCard. This Card allows the user to pass through a dynamic password

    mechanism. The dynamic password is each time authenticated with the pass

    through server at the ISP site.

Source:Dataquest

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